About Us
ONE LADY CLEANING SERVICES
Our company's mission as a cleaning service is to provide a level of detail and care for your home and business that no other company can compare. At One Lady Cleaning Services we are flexible and accommodating to your cleaning needs to whatever fits your lifestyle, We provide cleaning services for residential homes, move in /move out cleaning, Post construction, commercial offices and special events in Greater Detroit and surrounding areas.
We offer a wide range of services such as regular, occasional, deep cleans and so much more.
As a family owned and operated business, we pride ourselves on providing professional and detailed oriented services. No details missed! Giving customers quality all the time from our hard-working and friendly team! This our commitment to going above and beyond, to prove that we are, the best cleaning service for the easiest, to the toughest jobs, with our trusted and experienced cleaners. So, relax, let us take care of the rest!
Frequently Asked Questions
Do You Bring Your Own Cleaning Supplies?
Yes! We provide all the cleaning supplies we will need to clean your home. We appreciate using your vacuum & mop if you have available, although we always have back up equipment with us if yours is unavailable.
Should I be Home for Visit?
No, you do not need to be home while we are cleaning, as long as we have a way to enter. Most clients leave us with a door code or a hidden key. If you are home, we will gladly work around you.
What to Do If I Have Pets?
We welcome your furry friends! We are used to working around home pets. If you have an indoor pet, please notify us upon booking. We ask that you have them in a kennel or confined in a specific area while we clean, if at all possible.
Do I Need to Sign a Contract?
No, you are not bound to a contract. We want you to WANT us there!
How Do I Cancel or Reschedule a Visit?
We require a minimum of 24 hours notice to cancel or reschedule your visit to avoid fees. Rescheduling will be determined by our availability and is charged a $15 fee.
What Happens If I'm Not Satisfied?
One Lady Cleaning Services offers a 100% Satisfaction Guarantee. Please inform us by email or phone and provide photos of any dissatisfaction within 24hrs of your cleaning visit to qualify.
This provides you with the opportunity to have us come back to fix the tasks. The fix-up visit time & date will be in accordance with our availability.
What Type of Payments Do You Accept?
You can pay with any major credit card. Payment is expected to be paid upon receiving the invoice, and prior to your schedule date for cleaning.
Are you Insured, Licensed and Bonded?
Yes!We are insured, bonded & licensed business, for your peace of mind, and protection.
we help businesses build more business
One Lady Cleaning Service is a member of Black Network Associates (BNA) a culturally-relevant community and economic development non-profit for Black-owned, -operated, and -oriented establishments throughout the United States. By empowering Black enterprise, public service organizations and affinity groups, BNA fulfills its mission of "all pulling together and in the same direction" to engage in the practice of sustained economics.
The primary goal of practicing group economics or PowerNomics is to draw wealth, income and resources into black communities and make them economically self sufficient and competitive.